Features – ChatBot – Supportly | FREE Live Chat and Customer Service Software to Grow Your Business

Chatbot that will skyrocket your sales and customer service

Automate customer communication and see your business thrive. Use Supportly to build and launch conversational chatbots without coding.

Automated Communication

The bot is a virtual agent that replies autonomously to visitors’ messages when it knows the right answer. When it can’t access the correct response, a human agent will reply and take control of the conversation.

Ready-To-Use Templates

When creating a chatbot, taking the first step can be hard. To make it easier, Dialogflow provides a set of ready-to-use bot templates, each capable of replying to general questions.

Chatbot Training on the Fly

Improve the bot’s performance with every chat by adding new questions and answers in real time. Human agents can reply to user questions and train the bot with new answers in just one click from the admin area.

Rich Messages and Surveys

The bot’s functionality is on par with that of a human agent! It can send attachments, media, rich messages and surveys, which are easy to create and insert into the bot’s message.

Human Takeover

At the end of the day, humans are always in control of our software. If a bot fails to answer, you can command control over a conversation. The bot only alerts agents when needed via various methods.

Multilingual Bots

Dialogflow’s multilingual bots are fully integrated and can automatically use the user’s language when available or the default language in other cases. No extra settings are needed.

Google Assistant and Knowledge Base

Give your bot superpowers with additional knowledge. The bot will use your Support Board articles, Google Assistant, or Knowledge Base questions and answers automatically.

Artificial Intelligence

State-of-the-art artificial intelligence allows your bot to engage in human-like conversations. Using data and machine learning, the bot knows how to interact with users of all levels.

Google Search and Spelling Correction

Give your chatbot the ability to search for answers on Google and your website via Google search and automatically correct misspelled user questions. It's all automatic.