Terms of Service
Read Supportly's terms of service. Understand your rights and responsibilities when using our customer support platform.
Frequently Asked Questions
What are Supportly's terms of service?
Supportly's terms cover acceptable use, data ownership, SLA commitments, and liability. Your data remains yours — we never claim ownership of customer data.
Can I cancel my Supportly subscription anytime?
Yes, you can cancel your subscription at any time with no cancellation fees. Your data is retained for 30 days after cancellation for easy reactivation.