Simple, Transparent Pricing for Every Team
Free Forever: $0/month — 1 agent, live chat widget, basic ticketing, email support, knowledge base, community support.
Pro: $15/agent/month — Everything in Free plus AI-powered Captain AI, omnichannel inbox, advanced automations, SLA management, custom integrations, priority support.
Enterprise: $35/agent/month — Everything in Pro plus custom AI training, SSO & SAML, advanced security, dedicated success manager, 99.99% uptime SLA, custom contracts.
Frequently Asked Questions
Is Supportly really free?
Yes! Supportly offers a free forever plan with 1 agent, live chat, basic ticketing, email support, and a knowledge base. No credit card required.
What's included in the Pro plan?
The Pro plan ($15/agent/month) includes everything in Free plus AI-powered Captain AI, omnichannel inbox, advanced automations, SLA management, custom integrations, and priority support.
Can I switch plans at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and billing is prorated.
Is there a free trial for Pro or Enterprise?
The Free plan is free forever, no trial needed. For Pro and Enterprise, you can start with the Free plan and upgrade when ready. Contact us for an Enterprise demo.