Simple, Transparent Pricing for Every Team
Free Forever: $0/month — 1 agent, live chat widget, basic ticketing, email support, knowledge base, community support.
Pro: $49/month or $490/year flat rate — unlimited agents, inboxes, conversations, channels, and AI, plus SLA management, audit logs, SAML/SSO, custom roles, campaigns, advanced reports and search, custom reply domain, client portal, and integrations.
Frequently Asked Questions
Is Supportly really free?
Yes! Supportly offers a free forever plan with 1 agent, live chat, basic ticketing, email support, and a knowledge base. No credit card required.
What's included in the Pro plan?
Pro costs a flat $49/month or $490/year and includes unlimited agents, inboxes, conversations, channels, and AI, plus SLA management, audit logs, SAML/SSO, custom roles, campaigns, advanced reporting and search, a client portal, and integrations.
Can I switch plans at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and billing is prorated.
Is there a free trial for Pro?
The Free plan is free forever, so you can start there and upgrade to Pro when you need unlimited usage and advanced features.