Small Business Customer Support Software
Affordable, powerful customer support for small and medium businesses. Supportly's free forever plan includes live chat, basic ticketing, email support, and a knowledge base — giving SMBs enterprise-quality tools without the enterprise price tag.
Small business teams love Supportly because it's genuinely easy to use. Most SMBs are fully set up and serving customers within an hour — no dedicated IT staff, no lengthy onboarding, no complex training required.
Captain AI acts as a virtual support agent for your small business — answering common customer questions 24/7 even when your team is offline. For small teams wearing many hats, AI automation means customers always get a fast response regardless of business hours.
Supportly Pro costs a flat $49/month or $490/year with unlimited agents and AI, keeping costs predictable as a small business grows.
Frequently Asked Questions
Is Supportly affordable for small businesses?
Yes. Supportly offers a free forever plan for 1 user and flat-rate Pro at $49/month or $490/year with unlimited agents and AI.
Do small businesses really need AI-powered support?
AI helps small teams do more with less. Captain AI handles routine queries automatically, freeing your team to focus on complex issues that need a human touch.