Enterprise Customer Support Software
Enterprise-grade customer support with SSO/SAML, custom roles, audit logs, SLA management, unlimited agents, and unlimited AI. Supportly Pro is a flat $49/month or $490/year.
Pro includes Single Sign-On (SSO) with SAML 2.0, role-based access controls, audit logs, custom email and domain support, reports, search, client portal access, and integrations.
Supportly's custom AI training lets enterprise teams train Captain AI on proprietary knowledge bases, internal documentation, and brand-specific response guidelines — ensuring AI responses always align with enterprise tone, accuracy, and compliance standards.
The flat-rate model keeps costs predictable for large teams because adding agents, conversations, channels, or AI usage does not increase the Pro subscription price.
Frequently Asked Questions
What enterprise features does Supportly offer?
Supportly Pro includes SSO/SAML, audit logs, custom roles, SLA management, unlimited agents, integrations, and unlimited AI.
Does Supportly charge more for larger teams?
No. Supportly Pro is a flat $49/month or $490/year with unlimited agents, so the software cost does not increase as your team grows.