Education Customer Support Software

Support students, parents, faculty, and staff with AI-powered help desk software built for schools, colleges, and universities. Supportly centralizes admissions inquiries, enrollment support, IT help desk, financial aid questions, and campus services into one platform.

During peak admissions season, Captain AI handles thousands of prospective student inquiries simultaneously — answering questions about programs, deadlines, requirements, and campus tours — while routing complex cases to admissions counselors automatically.

Supportly's self-service knowledge base lets students find answers to common questions 24/7 without waiting for office hours. Institutions typically see a 40% reduction in repetitive inquiries within the first semester of deployment.

With role-based access and departmental routing, the right question always reaches the right department — whether it's financial aid, registrar, IT, housing, or student affairs.