Omnichannel Inbox — Unified Support Across Every Channel
Manage email, chat, social media, WhatsApp, SMS, and phone support from a single unified inbox. Never miss a customer conversation, no matter which channel they use.
Frequently Asked Questions
What channels does Supportly support?
Supportly supports email, live chat, social media (Facebook, Twitter, Instagram), WhatsApp, SMS, and phone — all managed from a single unified inbox.
Do I need separate subscriptions for each channel?
No, all channels are included in every Supportly plan. The Free plan includes basic channels, while Pro and Enterprise include all omnichannel features.