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Omnichannel Inbox — Unified Support Across Every Channel

Manage email, chat, social media, WhatsApp, SMS, and phone support from a single unified inbox. Never miss a customer conversation, no matter which channel they use.

Frequently Asked Questions

What channels does Supportly support?

Supportly supports email, live chat, social media (Facebook, Twitter, Instagram), WhatsApp, SMS, and phone — all managed from a single unified inbox.

Do I need separate subscriptions for each channel?

No. The Free plan includes basic channels, while Pro includes live chat, email, Facebook, Instagram, TikTok, WhatsApp, and voice for one flat price.

Last updated: October 16, 2026

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Supportly — AI-Powered Customer Support Software. Free forever for 1 user. Pro $49/month or $490/year flat rate.